On April 29, 2020, our President Jennifer Carter joined author and coach Bill Bartlett on OutMatch‘s The Future of Work  Webinar Series. They had a great discussion about how to Lead Through Anxiety and Uncertainty.

Check out Two “Must Dos” from the Session.

Click here to watch the full Webinar.

Key Takeaways

  1. Before anything else – even if the answer is “I don’t know” – as a business leader you must address employees’ essential needs (“Is my health at risk? Am I going to keep my job?”). Until you do, nothing else will be heard. (16:00)
  1. The phrase “I’m curious” is powerful because curiosity unites both sides of the brain, allowing you to push anxiety aside and think logically and be creative in your solutions. (19:30)
  1. A plan is a pre-ordained track. It’s not the law. Think about the precepts of the plan and ask yourself, do they still old true? (22:30)
  1. Pushing yourself to re-imagine may require an act of “creative destruction.” (34:30)
  1. Don’t interpret “leveling out” as a sign of “we’ve made it and we’re done.” You’ll need reserves for the climb back up, so equip yourself and your staff for the “whole course.” (45:30)
  1. “Being fine” may not be a permanent state. Still check in with people who seem to be handling anxiety well. (57:00)

Check out other resources on business leadership and anxiety:

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